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Your scheduled appointments and overall treatments are very important to us, and because a lot of our services and results are timing dependant we need to keep our scheduling as transparent and open as possible.
 
While we understand that unexpected delays can occur, and scheduling adjustments must be made we have seen an overwhelming increase in late cancelation and no show appointments.
 
We will now require a $100 non refundable booking fee. This will be collected via invoice when you schedule your appointment and be applied to your appointment total. If you end up not wanting to have your service provided at the time of your appointment, the $100 can be used to purchase products in office. This applies to new and existing clients.
 
We are also raising the cost of our cancellation policy fee to $50 which is applicable for ALL no show appointments as well as clients who fail to cancel within 48 hours of their appointments.
 
Once again, we hope that you understand that this is meant to keep as many open appointment times as possible. Allowing you to schedule with as much ease as possible.
 
As always consultations for all services are complimentary.
 
If you have any questions or concerns please feel free to call in and speak with a receptionist.
 

Spa Etiquette

Please refrain from cell phone calls while in the med spa. In consideration of others and so everyone can have a relaxing experience, please arrange for child care for children under the age of twelve. Children are not permitted in the treatment rooms. This will allow our medical professionals to give you the undivided attention you deserve.

CoolSculpting Payment and Cancellation Policy

Revised April 2018

When scheduling a CoolSculpting appointment after having a consultation, we require a down payment of 20% of the entire quoted price, that will be put towards the total cost of the future procedure.

If the patient cancels the appointment within 72 hours they will receive a full refund. If the patient wishes to reschedule the same day, the payment may be kept and put towards the full amount of the procedure.

If the patient cancels within 48 hours, 10% of the down payment will be refunded. If the patient wishes to reschedule the same day, the remaining 10% may be kept and put towards the full amount of the procedure. Please be aware this means that 10% of the down payment will be kept by KP Aesthetics as a late cancellation fee.

If the patient cancels within less than 48 hours of their scheduled appointment, the entire 20% down payment will be kept by KP Aesthetics. If the patient wishes to reschedule at the time of the cancellation they will be required to sign a new agreement and put down another 20%, which will be applied towards their entire treatment amount.